Privacy Policy

Last updated: 2026-07-01

1. Who we are

Silver Lake Residence, Karpatska 10, Apt 120, 12208 Srebrno jezero, Serbia ("we") operates the website silverlakeresidence.com. Contact: [email protected].

2. What data we collect

When you make a reservation request or contact us, we collect the data you provide: name, email address, phone number, stay dates and your message. Our server automatically records anonymised technical logs (IP address, browser type) for security purposes.

3. Why we process it

We use your data solely to process and confirm your reservation, respond to your inquiries and send reservation-related emails. If you subscribe to our newsletter, we use your email to send occasional offers — you can unsubscribe at any time.

4. Cookies & analytics

Necessary cookies keep the website working (e.g. your language and theme preference). Analytics and marketing cookies (Google Analytics, Meta Pixel) are loaded only after your consent via the cookie banner. You can withdraw consent by clearing cookies for this site.

5. Data sharing

We never sell your data. Reservation data may be shared with booking platforms (Booking.com, Airbnb) only in the form of occupied dates (no personal data). Emails are delivered through our email provider.

6. Retention & your rights

Reservation records are kept for accounting and legal purposes. You may request access, correction or deletion of your personal data at any time by writing to [email protected].